Returns & Exchanges
At Vacier, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return and exchange window for all items in their original condition. Whether you need a different size or a full refund, our streamlined process ensures a hassle-free experience.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the products are unworn and securely packed for transit.
- 3.Ship the Items
Print your prepaid shipping label provided by the portal and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects and approves your return, your refund or exchange will be processed within 5-7 business days.
